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Well, if he dosent get a prompt to boot from the CD, then you will have to instruct him on how to configure his boot order in the BIOS, so that it looks to the CD drive first.
After that is done, rebooting with the CD should give you the "Press any key to boot from CD" then press any key to get to the XP CD, then, what I do in the shop is press enter like you want to install, then F8 for the EULA, then it gives you the option to run the automated repair.
If that runs good, then he should be back up and running
HTH
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