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Actually if you ever work a help desk you will believe people can be that dumb.
I have talked to some Highly educated ID10TS
Giving people a simple instructions like plugging in a phone cord to the wall jack then the other end into the DSL modem will stump most people I talk to.
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Last Job ADSL Support Specialist (Tier 2), until It was outsourced overseas.
http://www.despair.com/discovery.html
A Plus Certified : Certified Help Desk Professional.
Home setup. Comcast Cable, Linksys Router, 10/100 switch, 4 wired PCs, 2 wireless laptops
vontar@gmail.com
From the Network Admin, In God We Trust, All others we monitor.
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