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Mapex5 · 07-18-2004, 12:13 PM

As I had posted, all the setting are correct which includes making sure the port is in ECP mode. HP had suggested all that and the port was set correctly the whole time. The cable is an IEEE1284 certified bidirectional cable. As I said, I had this problem last year but I resolved it one day in about a minute but can't remember how. The printer has been set up on this PC for 3 years with no problem of any kind.
Here's more info: PC is a Dell Dimension L series running Windows 2K. The printer has been on this PC for 3 yrs with everything working. Last year when I reformatted and then reinstalled everything thats when the problems with the Office Manager began. The printer software itself installs and the printer works fine. But the Office Manager is what gives the msg saying the printer can't communicate. Without it I can't scan or fax. To be more specific, last year the error was "HP Office Jet disconnected!" (even though it was not), this time it's "Cannot communicate with your HP Office Jet".

07-18-2004, 12:13 PM	#3
Mapex5 Member (3 bit) Join Date: Jul 2004 Posts: 6	As I had posted, all the setting are correct which includes making sure the port is in ECP mode. HP had suggested all that and the port was set correctly the whole time. The cable is an IEEE1284 certified bidirectional cable. As I said, I had this problem last year but I resolved it one day in about a minute but can't remember how. The printer has been set up on this PC for 3 years with no problem of any kind. Here's more info: PC is a Dell Dimension L series running Windows 2K. The printer has been on this PC for 3 yrs with everything working. Last year when I reformatted and then reinstalled everything thats when the problems with the Office Manager began. The printer software itself installs and the printer works fine. But the Office Manager is what gives the msg saying the printer can't communicate. Without it I can't scan or fax. To be more specific, last year the error was "HP Office Jet disconnected!" (even though it was not), this time it's "Cannot communicate with your HP Office Jet".