[raftero]

i have a dell laptop i had to re- install the xp os. as glc said its a real disk, but it's a bit confusing on the installing drivers(at least to me, it is different from what i'm used to on drivers etc.), you use their driver and utilities disk if you can figure it out, finally called dell and they were very professional and helpful. got it done and left out all the trash that came in original setup. am very satisfied with the laptop and the dell service.