Are they using XP? You could head over to http://www.blackviper.com, use the guide there, and disable any unnecessary services.
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EVGA 750i SLI - EVGA 9800 GX2 - Intel Q6700 - 4GB Corsair PC6400 - 1TB Seagate HDD - X-fi Gamer - Logitech G51 5.1 - ViewSonic 22" WS - Vista Premium
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