PCMech Forums - View Single Post - Can't load HP 7100 series drivers on XP SP2

giuseppe · 01-31-2005, 12:22 AM

I previously posted on this problem but could't find it on "search" to go back to the original thread. In anycase I have tried more things without sucess.

The problem: Can't load drivers for the HP 7130 All in one printer.

When I try, I just get the scanner utility in the programs menu. In the add/remove programs screen it lists HP 7100 series driver and I am able to remove it.

Things I've done:

Tied to download drivers from HP using active x install and the usual save program and install. Went through many (25 hours) with HP live chat. Downloaed Java VM. Nothing worked. Finally, HP sent me the drivers on a disc - tried to install -same problem.

I reinstalled windows and tried loading the printer drivers on a stripped down machine before anything else was installed. Same problem. Installed SP2 and all the other updates I could find and the problem persists.

The only thing reistalling Windows XP did for me was that previously I was unable to remove the drivers after install (I got a 1324 error). Now I can delete the program but it still won't install fully.

Next step? Buy another printer?

01-31-2005, 12:22 AM	#1
giuseppe Member (8 bit) Join Date: May 2004 Posts: 220	Can't load HP 7100 series drivers on XP SP2 I previously posted on this problem but could't find it on "search" to go back to the original thread. In anycase I have tried more things without sucess. The problem: Can't load drivers for the HP 7130 All in one printer. When I try, I just get the scanner utility in the programs menu. In the add/remove programs screen it lists HP 7100 series driver and I am able to remove it. Things I've done: Tied to download drivers from HP using active x install and the usual save program and install. Went through many (25 hours) with HP live chat. Downloaed Java VM. Nothing worked. Finally, HP sent me the drivers on a disc - tried to install -same problem. I reinstalled windows and tried loading the printer drivers on a stripped down machine before anything else was installed. Same problem. Installed SP2 and all the other updates I could find and the problem persists. The only thing reistalling Windows XP did for me was that previously I was unable to remove the drivers after install (I got a 1324 error). Now I can delete the program but it still won't install fully. Next step? Buy another printer?