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That was probably the winsock 2 update. There should be a folder somewhere called "ws2bckup" - I dont remember if it's under the root, program files, or windows - but there is a restore in there that you can get at in safe mode.
If they need to play a game that requires winsock 2, it would be best to upgrade to Win 98 if the computer has the horsepower to run it.
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