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TheJeepNut · 07-07-2001, 07:55 PM

I have a Logitech FX Marble type trackball.
The cable got caught on the keyboard drawer slide and the mouse stopped working.
Now this is an $80.00 product. Logitech's response? Sorry anything out of warranty is tough luck. If it were in warranty they replace or repair, but no they have no service depots. If no longer under warranty, no repairs.
I'll never be stupid enough to buy Logitech again and I recommend against to all I advise; now.
I have tried in vain to find a source for a PS/2 cable with 6 signal lines and a shield. I can reattach the connector pins easily enough IF I can find a proper cable. All the ones I've tried to salvage are short one or two signal lines.
I cannot believe the arrogance of these computer parts manufacturers.
For want of 50cents worth of cable, an $80.00 mouse is dead. Patently ridiculous.
Interestingly I have not even been able to find a PS/2 cable connector that wasn't an already molded assembly. Any hardware techs out there with a source for PS2 cable assemblies?
Thanks all!

07-07-2001, 07:55 PM	#1
TheJeepNut Member (2 bit) Join Date: Jul 2001 Posts: 3	Challenge? Fix this Logitech! I have a Logitech FX Marble type trackball. The cable got caught on the keyboard drawer slide and the mouse stopped working. Now this is an $80.00 product. Logitech's response? Sorry anything out of warranty is tough luck. If it were in warranty they replace or repair, but no they have no service depots. If no longer under warranty, no repairs. I'll never be stupid enough to buy Logitech again and I recommend against to all I advise; now. I have tried in vain to find a source for a PS/2 cable with 6 signal lines and a shield. I can reattach the connector pins easily enough IF I can find a proper cable. All the ones I've tried to salvage are short one or two signal lines. I cannot believe the arrogance of these computer parts manufacturers. For want of 50cents worth of cable, an $80.00 mouse is dead. Patently ridiculous. Interestingly I have not even been able to find a PS/2 cable connector that wasn't an already molded assembly. Any hardware techs out there with a source for PS2 cable assemblies? Thanks all!