PCMech Forums - View Single Post - HP932, Win98SE, unable to load software,not printing

Charles · 07-08-2001, 12:19 AM

Printer began to act up when printing out of WEB. All of a sudden began to give "illegal operation" window. What did I do before this? Well I had installed an old printshop Deluxe software for 3.1 and Win95. I used it once to print a banner and then decided to uninstall it, but it wasn't listed at remove/install programs, so I deleted it out of programs and proceded to regedit until I found one file with printshop deluxe, I deleted it. Again this is when the printer began to act up. So I decided to uninstall HP930 sofware from remove/install and proceded to install it again. Now I am following the Qhickstart for USB cable setup but when I get to the part when I choose the Win98usb file out of d: I get a window "copying files the file Hpzuci00.dll on deskjet 930 can't be found. Then when I select the Win98usb file from d: another window comes on "Windows 98 Setup invalid option specified. Type setup and see option". It seems as if I see the printer being installed as USB under decive manager but not listed under printers. When I try to add hardware it says "the specified location does not contain info about your hardware". How can I recover?

07-08-2001, 12:19 AM	#1
Charles Member (11 bit) Join Date: Jun 2000 Posts: 1,372	HP932, Win98SE, unable to load software,not printing Printer began to act up when printing out of WEB. All of a sudden began to give "illegal operation" window. What did I do before this? Well I had installed an old printshop Deluxe software for 3.1 and Win95. I used it once to print a banner and then decided to uninstall it, but it wasn't listed at remove/install programs, so I deleted it out of programs and proceded to regedit until I found one file with printshop deluxe, I deleted it. Again this is when the printer began to act up. So I decided to uninstall HP930 sofware from remove/install and proceded to install it again. Now I am following the Qhickstart for USB cable setup but when I get to the part when I choose the Win98usb file out of d: I get a window "copying files the file Hpzuci00.dll on deskjet 930 can't be found. Then when I select the Win98usb file from d: another window comes on "Windows 98 Setup invalid option specified. Type setup and see option". It seems as if I see the printer being installed as USB under decive manager but not listed under printers. When I try to add hardware it says "the specified location does not contain info about your hardware". How can I recover?