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If the phones in missouri are like in country here in mississippi they never work right. The phone company comes out and looks everything over on our road says they have it fixed.....a week later then phones are out again. I have resorted to a $69.99 for direcway through Earthlink (the only way I can get broadband out here) and a cell phone. I've never had any problems with earthlink tech support though. Well other than half the time they don't know any better what to do than I do and i end up fixing the problem myself. Like was said before I posted if your friend is getting 28k then things are great, I was lucky to get 20k when i was on dialup.
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