[Ob1]

my roommates co worker took her pc into geek squad to get it looked at. geek squad stated that the hard drive failed and she needs a new one. now here is where i get confused at there response, they asked her if she wanted them to pull all of the data off the drive by plugging into the motherboard? now call me nutz but r they just feeding her a load of BS to get some mohey out of her? i have never heard of plugging something into the motherboard to pull data off of a failed drive. the only way i know of retrieving data from a failed drive is to send it into one of those co. that specialize in data retrievial and spend a lot of $$$$. so my question is, is geek squad feeding her a bunch of crap? or is this a legitimate option for my roommates co worker to retrieve her data?

i dont know what data she has on there, all i know they called me asking about this and i just wanted to ask the experts if what i was thinking is correct or if i am wrong?