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Okay - now this is starting to make some sense. Is the 33.6 a hardware modem hardjumpered to a com port, or an external? If so, you need to go into device manager and adjust the settings on its com port - make them 115200, 8, none, 1, hardware. You also need to determine the exact model and get the right driver from USR's site.
Note that if this IS an external modem - or a Winmodem - and the machine is older than about a Pentium 100, you can't do much with it because the onboard com ports on old machines have an 8250 UART chip which is limited to about 9600. Winmodems do not connect well at all on older less powerful machines. The best modem for an old machine is a 100% hardware based internal ISA modem, and USR is one of the best as long as it's a Sportster NON-Winmodem with hardware jumpers.
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