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Originally Posted by thefultonhow
Just go into the Apple Store anyway, explain the problems you've been having with it (make sure to emphasise that it stopped working), and chances are you can get a replacement anyway.
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eh i tend to doubt it, but its worth a shot, my mom is going up that way so im gunna have her do it, but ill type out the problem, s/n, purchase date of the ipod so they understand fully. Most times companies really wont replace stuff unless they have no choice.
BTW: some people seem to say the apple store wont fix/replace it? The reason i want to do it there is cuz i hate dealing with stupid automated online customer support (the kind where i explain that my ipod is frozen and the hard drive is making weird noises and they ask me if the battery is charged or if my headphones are plugged in)
I didn't purchase it at the apple store.