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Old 10-17-2005, 06:04 PM   #6
glc
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Join Date: May 2000
Location: Joplin MO
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If they think the disk is bad, let them send you a new one and try it. The CD drive in that machine may have a dusty lens or weak laser and is having problems reading the CD - and a new one with no scratches or fingerprints may read okay.
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