Go Back   PCMech Forums > Apple Support > Apple General Discussion

Need Some Help? Type Your Keywords Here:

Reply
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
Old 11-16-2011, 10:29 AM   #1
Techphile.
 
David M's Avatar
 
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 6,546
Find Hidden iTunes Folders

I have iTunes on a PC. I cannot load the iTunes store on the computer that I use most of the time. I looked up solutions to the problem in the Apples support website. I tried them all. Most of the solutions said to adjust your firewall, router or anti-malware software settings. I have another computer in the garage that uses the same exact router, firewall and anti-malware. On this computer I loaded iTunes and I am able to access the iTunes store from there. So probem is obviously none of those possible reasons.

I tried deleting and re-installing iTunes. I first disconnected my data drive where I have my ITunes library stored so I would not accidentally delete my iTunes library. My iTunes library is on a separate drive from my C: drive. I noticed in re-installing iTunes that it came up with my old settings....this means there are iTunes files that do not get deleted when you delete iTunes, otherwise how could it know my previous settings?

I suspect the hidden files that do not get erased are the cause of me not being able to access the iTunes store (corrupt files?) and I would like to wipe them and reinstall iTunes completely from scratch on my C drive....other than my iTunes library of course.

I also called tech support and they want me to pay $49 for phone tech support so I can have the privilege of purchasing things from the iTunes store. What arrogance.

Where are these hidden iTunes files that do not get deleted when you re-install iTunes?
__________________
Asus P8P67 WS Revolution | Intel 2600K @ 4.7 GHz | Win 7 Pro 64 |8 gigs Corsair 1600 | Two Diamond 6990's in Crossfire| Corsair AX1200 | Thermalright Silver Arrow | Western Digital Black 2TB 64 meg cache | Lian-Li PC-A71B | Logitec Z-5500 | Three Asus 26" VW266H monitors running under Eyefinity |

Last edited by David M; 11-16-2011 at 10:44 AM.
David M is offline   Reply With Quote
Old 11-17-2011, 09:55 AM   #2
Mondsreitersmann
 
Nuclear Krusader's Avatar
 
Join Date: Jul 1999
Location: Skingrad
Posts: 8,969
Maybe it's some entries left in the registry. Good luck with that.
__________________
Darum still, füg' ich mich, wie Gott es will. Nun, so will ich wacker streiten, und sollt' ich den Tod erleiden, stirbt ein braver Reitersmann.
Nuclear Krusader is offline   Reply With Quote
Old 11-23-2011, 04:53 PM   #3
Computing Professor
Staff
Premium Member
 
Join Date: Jun 2001
Posts: 11,941
Dave do you use CCleaner?
__________________
Asus M4A77D, 64 X2 6000+, 4 GB Corsair DDR2 800 ram, Radeon 5770.
pam123 is offline   Reply With Quote
Old 11-25-2011, 11:23 AM   #4
Techphile.
 
David M's Avatar
 
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 6,546
The iTunes store loads now. I have no idea why.
David M is offline   Reply With Quote
Old 11-25-2011, 11:26 AM   #5
Mondsreitersmann
 
Nuclear Krusader's Avatar
 
Join Date: Jul 1999
Location: Skingrad
Posts: 8,969
Probably a bug or a problem on their end, or something that was fixed through automatic updates.
Nuclear Krusader is offline   Reply With Quote
Old 01-23-2012, 04:24 AM   #6
Member (2 bit)
 
Join Date: Jan 2012
Posts: 3
Open terminal and write defaults write com.apple.Finder AppleShowAllFiles TRUE and now relaunch finder by typing killall Finder done.

___________
fake sig removed by admin

Last edited by glc; 01-24-2012 at 09:50 AM.
jakeferren is offline   Reply With Quote
Old 01-23-2012, 09:12 AM   #7
Mondsreitersmann
 
Nuclear Krusader's Avatar
 
Join Date: Jul 1999
Location: Skingrad
Posts: 8,969
That only works on Mac OS. He's on Windows... and I think he musta solved his problem by now, just by looking at the dates.
Nuclear Krusader is offline   Reply With Quote
Old 01-23-2012, 10:43 AM   #8
Techphile.
 
David M's Avatar
 
Join Date: Nov 2003
Location: San Francisco Bay
Posts: 6,546
Yes, problem solved. But thanks anyway.
An iTunes patch solved it. It must have been a chronic problem.
David M is offline   Reply With Quote
Reply

Bookmarks

Still Need Help? Type Your Keywords Here:


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 02:36 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2013, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.1