No sound after Win 2000 upgrade!

[Lilrock]

I have a Pentium 4 (1.3GHz) Gateway that came with Windows Millennium. I upgraded to Win 2000 Pro and now I don't have any sound. My soundcard is a Creative Labs Model # CT4870. I downloaded two set of drivers from driverguide.com. The first set of drivers must have been the wrong drivers. The second set installed and they are showing that they are installed in device manager but I still have no sound. I have Boston digital speakers.

[wolfie]

thats one of the problems when you buy a name brand computer, when you want to upgrade its a nitemare sometimes. because on those everthings on a restore disk. do you have the restore disk that came with it? you might try getting the drivers off that. did you do a reformat and do a clean install or did you just go over windows me?

[glc]

http://www.soundcard-drivers.com/drivers/129/129852.htm

[Lilrock]

GLC, that still did not work. I did do a reformat with full install of Win 2000. I reformated before and updated from Win ME to Win 2000 and the sound worked then. I guess I'll have to do that again. Although I'm thinking about purchasing a new sound card. When I installed Win 2000 I could not get any drivers off my Win ME install CD which is from Gateway.
Why is that? So far as performance and memory space, which is the best way to go : Upgrade ME to 2000 or install the full version of 2000?

[Lilrock]

What is the difference between these two cards : Creative Labs Sound Blaster Audigy2 ZS PCI Sound Card, Model "SB0350" -RETAIL and Creative Labs Sound Blaster Audigy 2 PCI Sound Card, Model "SB0244" -OEM. When dealing with sound cards what more do you get with the Retail version.

[wolfie]

the Audigy2 ZS is just a upgrade form the 1st Audigy 2, will now handle 7.1 speakers. then the difference between oem and retail is on retail you get the box with all the extra stuff "cables and stuff" which most of the time you dont really need. and oem is the card and cdrom only. if you go to newegg you will see in the pics the extra stuff you get.

wolfie

[glc]

If I'm not mistaken, Win2K comes with basic SB Live WDM drivers, and your card is a Live.

A clean install is always better than doing an upgrade.

Have you tried putting in your serial number at the Gateway support site, and seeing if they have Win2K drivers for your hardware? There may be some chipset drivers that need to be installed to get everything working right, such as the Intel Chipset Identification Utility.

If you want to try another clean install, remove all cards except the video card and install Win2K, then apply Service Pack 4 and any motherboard/chipset drivers - and the video driver. Then you can reintroduce your cards one at a time, that may work better.

[Lilrock]

Thanks! I have not gone to the Gateway Site. I may try another clean install. Thanks Wolfie and glc!