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ihavequestions
06-10-2004, 08:51 PM
Any help would be appreciated. Here's my situation:

I'm running on Win2000 Proffessional and have a 1.7GHz AMD, 128MB Radeon 9700 Pro, 1GB of RAM, if you want or need other specs, let me know.

Lately my video output has been acting up. My screen will get a bunch of green or pink lines up and down the screen in columns and there's no way to fix it besides rebooting. This seems to happen when i start up a game (battlefield 1942, splinter cell: PT).

When i go to device manager, under "SCSI and RAID controllers" is show's the yellow ! for the RAID controller. I tried unistalling it and the reinstalling. When i try to reinstall it, the wizard says it will complete the installation for "WinXP Promise MB FastTrak 133 Lite (tm) Controller" So i've tried going through that wizard, and once i've done that and restarted, the device manager still show's the yellow !, but this time next to "WinXP Promise MB FastTrak 133 Lite (tm) Controller".

Also, i don't know if this has anything to do with it, but when i start up, the computer initially says that there is no array that is defined.

Now that i'm done rambling like a middle school cheerleader, I'll just sit back and what for the some genious to tell me how to fix my problem. thanks guys and gals

Spartan
06-10-2004, 10:35 PM
The screen should give you a key to enter the Raid utility, I think promise calls it fast build. Press this key during boot up. When you get in the Raid utility you will have the options to set up a Raid array. To me it sounds like you are running on only 1 disk right now. If so you will be formating the drives so back up anything you want to keep. What type of Raid are you trying to create? Also be sure you have the Raid drivers installed. What mobo do you have?

-Spartan

glc
06-11-2004, 12:14 AM
Spartan, I think you misread the post.

If you are not using the Promise RAID controller, disable it in the bios and remove the flagged controller in Windows, it won't bother you any more.

Try updating your video drivers and reinstalling DirectX to try to fix the video issue.

ihavequestions
06-11-2004, 12:36 AM
how do i go about disabling it in the BIOS? would it work to do it in the device manager?

i tried downloading a driver for it, but can't seem to find one that makes it work, so if anyone happens to know where i could find one, would you please let me know?

btw, what does the raid controller do anyways? and is there a way to fix it if i am using it?

thanks all

glc
06-11-2004, 11:25 AM
No, you have to disable it in the BIOS. Read your motherboard manual. It would help us a lot if you told us your exact motherboard model. The RAID controller is used for multiple hard drives in a RAID array, if you only have one hard drive, you aren't using it.