ccApp.exe

[kevinf]

rarely when i shut down the computer it will say something about the ccApp not responding, does anyone know, it doesn't happen all the time though

[Force Flow]

Are you running Symantec AV corperate edition? That's part of the email/spyware protection service in version 9.

[timbit]

it is also part of norton internet security. i've gotten it a couple of times.

[kevinf]

i have Norton Antivirus 2003

[kevinf]

how can i stop this from happening without disabling ccapp

[glc]

Don't worry about it - it's common. Just let it time out and shut down.

[kevinf]

what do u mean timeout

[kevinf]

please help bump...

[Force Flow]

Just ignore it, leave it alone, and let it do its thing.

[dontstay]

yea.. or u can click end to shut it off immediately

[kevinf]

but any ideas why it does that, and is there a way to prevent it

[dontstay]

but any ideas why it does that, and is there a way to prevent it


its something to do with NAV.. i dont know what.. it doesnt bother me.. just give it a few seconds to do its thing

[Mesaeus]

When Windows starts a shutdown, it sends a signal to all processes that they should shut down ASAP. This is to allow those processes to shutdown gracefully instead of leaving files open etc. After a while (a few seconds), Windows will display this message for any process that's still running. This might be for two reasons : either the process hasn't finished closing its files, clearing its buffers etc (can happen when you have insufficient memory so its swapping a lot), so it just needs a bit more time, OR the process has simply locked up or entered an infinite loop and will never stop out of its own accord. That's why you see a timer, and why you get the option to shut it down instantly. If you chose this last option, the process may leave some debris behind, and in some worse case may even corrupt some files. That's why its always better to give it some time, rather than interrupt it before it's done. Ofcourse if the timer has stopped and it's still running, you might have to force it to shutdown anyway.