CD-RW drive - read/write not functioning

[futbol1097]

I have an Artech WRA-WA48 CD-RW drive already installed in my computer (Windows 98 SE). The computer reads the drive fine - currently assigned to "E:" - it detects and properly runs CD's inserted into the E drive. The computer even allows me to view all contents in My Computer.

The problem is that my computer wont sense the WA48's Read/Write capability. When I try to drag files onto a blank disk, the error message is "Access is Denied: Make sure that the disk is not full or write-protected..."

When I attempt to use/re-install Cd-Rom burning software, it wont detect the drive. Ex: "Creator API returns failure - copier could not detect any supported CD-Recorders. It is either marked as read-only or your system administrator..."
With another burning software: "No Compatible CD Recordable or CD Re-Writable devices could be found on your system."

The device seems to work properly but somehow any read/write capablities have been denied, protected, etc. Any ideas how to fix this???

Note: I downloaded the newest Firmware upgrade from the Artech website and also tried to confirm that settings were correct. I also used Control Panel to search for new hardware/plug-n-play devices. None were found.
It also tells me that "a driver is already installed or no driver is required..."

Thanks,
John

[glc]

Are you using the burning software that came with the drive? If not, what are you using? If it's software that came with a *different* drive, I guarantee you it won't work, OEM software is keyed to only work with the drive it shipped with. If it's a retail software, it may need an update to recognize that drive.

You cannot drag files onto a blank disk unless the disk has been formatted with DirectCD or some other packet writing software.

[futbol1097]

The original drive came with Nero Burning Rom software. Of course I don't have the original disk for this software. I did install retail burning software, however - Roxio Platinum. Will the Cd-RW only work with the original Nero software?

[glc]

If you installed Roxio Platinum, go to the Roxio site and look for updates for it. It may need one to recognize that particular recorder.