Ipod LCD covered under warranty?

[colecifer]

I have some dead pixel issues with my ipod lcd. I have no clue how it happened. I had the ipod in a case in my pocket all night and the next morning i found the pixels messed up. The damage really isn't all that bad, it looks worse off then when its on. and its in a place where there isn't much info displayed. Despite all that it is annoying considering i don't know how it got there. So in short i was trying to figure out if i could get this fixed under warranty. On apple's site it says if its an accident its not covered. But i don't know how it happened so i'm not calling it an accident yet. I didn't feel like jumping through all hoops of customer suppourt so i though i'd see what you guys though. My ipod was bought sometime just before christmas and is still under original warranty.

[ConLog]

If it does not look physically damaged then how are Apple to know if it was accidental damage or not?

Send it back! :cool:

[colecifer]

If it does not look physically damaged then how are Apple to know if it was accidental damage or not?

Send it back! :cool:
I'm thinking about it, does anyone have any experience with sending one in? If its a hassle i won't mess with it because like i said its not a huge deal it just bugs me. If its relatively painless though i'll go ahead and sent it back.

[ConLog]

Did you buy it from a store or online?

If you bought it from a store then getting it replaced should be really easy. :)

[colecifer]

i got it online. I think that complicates stuff some. right?

[Jester]

No I accedentally got some water in my ipod and sent it back and they sent me a new one. Just go and create a service request on apple.com and they send you a box for the ipod. Send it back to them then they send you the new one. Pretty simple and painless. :D