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View Full Version : Trouble installing HP 1350xi on Win XP


Redo40
01-23-2005, 11:33 PM
I can't get the HP 1350xi to install without problems on a Win XP sp2 custom computer. It gets to the end where you plug the printer up and tries finishing the installation, then pops up an "access denied" error. I have tried a different usb cable, tried installing it through Add New Hardware and even downloading the newest driver from HP. All with the same results. Anyone got any ideas?

glc
01-24-2005, 02:04 AM
Are you installing it from an administrative account?

Redo40
01-24-2005, 09:24 AM
Yes, she has only one account with admin privileges.

glc
01-24-2005, 10:32 AM
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&softwareitem=oj-24444-2&product=306892&dlc=en&lang=en

Redo40
01-24-2005, 10:36 AM
Thanks glc, I don't know how I missed finding that. You're the man!


That did the trick, thanks again glc!