Windows Media Player 10 problem

[Stephanie]

Hi,

I hope someone can help me as i have been struggling with the media player 10 for over one month now.

The player just refuses to play downloaded or uploaded files. :( This ranges from music files which I bought from an online store (won't burn them on cd either) to video files I've uploaded. The media player 9 never caused me any problems. Number 10 keeps asking for codecs, which it should install automatically. I'm lost, in need of help.

I've tried to uninstall media player 10, but when I try to reinstall player 9, it installs player 10 :confused: . Other players will play all my music or video, except for wma files. So it isn't a general problem.

Help is very much appreciated. :p

Best regards,
Stephanie

[Stephanie]

Can nobody help me? :(

getting a little desperate....

[pam123]

You're running XP as your operating system?
You didn't try this update on any other OS?

[Stephanie]

Hi,

The operating system is XP Professional. I had the same problems on my pc at work, but there we managed to get media player 9 back on instead of 10. I don't seem to be able to get rid of nr. 10 on my home system.

I do know several other people with this same problem, they're running on Windows 98, 2000, Millennium and XP. We all have the same problems. :confused:

best regards,
Stephanie

[pam123]

Here are the codecs for Windows Media player : http://www.microsoft.com/windows/windowsmedia/format/codecdownload.aspx


edit: Windows Media Player 10 is for XP.
Windows Media Player 9 comes in 2 versions, 1 for 9x OS and 2000, and another for XP.
I'm not sure why you didn't get the codec updates so you should also download wmp10 again and save it to a folder and update from there.
I'm not sure what your friends have installed but if they installed wmp10 on 98se instead of the wmp9 version that was intended for it they would have trouble. Same deal if they installed the wmp9 version intended for XP instead of the right one for their OS.
I've seen that error several times now which was why I asked you what your OS was.

[glc]

I believe the only way to get rid of WMP 10 and go back to 9 is do a system restore.

[sigmaseven]

No. All you do is rollback to wmp 9. Go to Add/Remove programs and uninstall wmp 10. When you are doing so, they'll ask if you want to roll-back.