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ca03etapia
03-30-2005, 11:03 PM
I got alot of popups and so I ran ad aware and spybot. I still kept getting the pop ups and it slowed down my computer so I got Hijackthis and scanned my computer. This is what it showed me. I appreciate any help I can get.

Logfile of HijackThis v1.99.1
Scan saved at 10:29:43 PM, on 3/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\P2P Networking\P2P Networking.exe
C:\WINNT\svrrun.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\ssqb.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\WINNT\lt.exe
C:\WINNT\IEXPLOR.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\WINNT\System32\erfcip.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Real\RealPlayer\realplay.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://ie.search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINNT\System32\req.dat
O2 - BHO: ServerSide - {7FC56022-4EDA-472E-8830-7CA92CCBD025} - C:\Program Files\NetMeeting\SS\ServerSide.dll
O2 - BHO: KGhost - {968BC8A3-7660-4B12-B2BF-3334775835E1} - C:\Program Files\NetMeeting\KG\KGhost.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [svrrun] C:\WINNT\svrrun.exe
O4 - HKLM\..\Run: [XtTb.exe] C:\WINNT\XtTb.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SStb.exe] C:\WINNT\SStb.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ssqb.exe] C:\WINNT\ssqb.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [window ante mix drv] C:\Documents and Settings\All Users\Application Data\Dead media window ante\Windowidol.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINNT\System32\gah95on6.exe
O4 - HKLM\..\Run: [IEXPLOR.EXE] C:\WINNT\IEXPLOR.EXE
O4 - HKLM\..\Run: [erfcip] C:\WINNT\System32\erfcip.exe
O4 - HKLM\..\Run: [AtxBrw] C:\WINNT\IEXPLOR.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/whatsnext/checkmypc/includes/MotivePreQual.cab
O20 - AppInit_DLLs: mad.dll
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: req - C:\WINNT\System32\req.dat
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Lobos
03-31-2005, 12:53 AM
Hi ca03etapia

Welcome to PCMech


Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's
anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers
when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is
enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When
you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system
folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use
or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we
think is bad to keep).
===============

Boot into Safe Mode (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam)



Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\System32\P2P Networking\P2P Networking.exe
C:\WINNT\svrrun.exe
C:\WINNT\ssqb.exe
C:\WINNT\IEXPLOR.EXE
C:\WINNT\System32\erfcip.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.


===============

Go to Add/Remove programs and remove(uninstall) the following, if present:

P2P Networking

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u ServerSide.dll
regsvr32 /u KGhost.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINNT\System32\req.dat
O2 - BHO: ServerSide - {7FC56022-4EDA-472E-8830-7CA92CCBD025} - C:\Program Files\NetMeeting\SS\ServerSide.dll
O2 - BHO: KGhost - {968BC8A3-7660-4B12-B2BF-3334775835E1} - C:\Program Files\NetMeeting\KG\KGhost.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)

O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [svrrun] C:\WINNT\svrrun.exe
O4 - HKLM\..\Run: [XtTb.exe] C:\WINNT\XtTb.exe
O4 - HKLM\..\Run: [SStb.exe] C:\WINNT\SStb.exe
O4 - HKLM\..\Run: [ssqb.exe] C:\WINNT\ssqb.exe
O4 - HKLM\..\Run: [window ante mix drv] C:\Documents and Settings\All Users\Application Data\Dead media window ante\Windowidol.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINNT\System32\gah95on6.exe
O4 - HKLM\..\Run: [IEXPLOR.EXE] C:\WINNT\IEXPLOR.EXE
O4 - HKLM\..\Run: [erfcip] C:\WINNT\System32\erfcip.exe
O4 - HKLM\..\Run: [AtxBrw] C:\WINNT\IEXPLOR.exe

O20 - AppInit_DLLs: mad.dll
O20 - Winlogon Notify: req - C:\WINNT\System32\req.dat


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:


files...

C:\WINNT\svrrun.exe
C:\WINNT\ssqb.exe
C:\WINNT\IEXPLOR.EXE
C:\WINNT\System32\erfcip.exe
C:\WINNT\XtTb.exe
C:\WINNT\SStb.exe
C:\Documents and Settings\All Users\Application Data\Dead media window ante\Windowidol.exe
C:\WINNT\System32\gah95on6.exe
c:\1.exe
c:\windows\system32\req.exe


Search for...

mad.dll

...using "Start | Search...".

-folders...

C:\WINNT\System32\P2P Networking
C:\Program Files\NetMeeting
C:\Documents and Settings\All Users\Application Data\Dead media window ante



===============

Post back a new log, and let me know how everything goes.

-

Lobos.
ca03etapia
03-31-2005, 02:08 PM
I printed it out and did as the instructions said. SO far today I have gotten no pop-ups. Here is my recent HiJackthis Log. Please tell me if there is anything else I should be aware of. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 2:02:43 PM, on 3/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\WINNT\System32\r50_qcxi.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://ie.search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINNT\System32\req.dat
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [IEXPLOR.EXE] C:\WINNT\IEXPLOR.EXE
O4 - HKLM\..\Run: [AtxBrw] C:\WINNT\IEXPLOR.exe
O4 - HKLM\..\Run: [r50_qcxi] C:\WINNT\System32\r50_qcxi.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/whatsnext/checkmypc/includes/MotivePreQual.cab
O20 - AppInit_DLLs: mad.dll
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: req - C:\WINNT\System32\req.dat
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Lobos
03-31-2005, 06:47 PM
Reboot into safemode


with hidden files showing still

Got add and remove programs through the control panel and uninstall this one

P2P Networking



Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\System32\r50_qcxi.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINNT\System32\req.dat

O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [IEXPLOR.EXE] C:\WINNT\IEXPLOR.EXE
O4 - HKLM\..\Run: [AtxBrw] C:\WINNT\IEXPLOR.exe
O4 - HKLM\..\Run: [r50_qcxi] C:\WINNT\System32\r50_qcxi.exe

O20 - AppInit_DLLs: mad.dll
O20 - Winlogon Notify: req - C:\WINNT\System32\req.dat


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\WINNT\System32\P2P Networking

files...

C:\WINNT\System32\r50_qcxi.exe
C:\WINNT\IEXPLOR.EXE
c:\1.exe
c:\windows\system32\req.exe
C:\WINNT\System32\req.dat

Search for...

mad.dll

...using "Start | Search...".

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam)".

===============

Post back a new log, and let me know how everything goes.

-

lobos.
ca03etapia
03-31-2005, 07:42 PM
when I tried to delete the mad.dll file it wouldn't let me. It said that this fiel was being used by another person or program. I was in safe mode. Here is my new log.

Logfile of HijackThis v1.99.1
Scan saved at 7:42:50 PM, on 3/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\WINNT\System32\drcodecv.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://ie.search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINNT\System32\req.dat
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [drcodecv] C:\WINNT\System32\drcodecv.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/whatsnext/checkmypc/includes/MotivePreQual.cab
O20 - AppInit_DLLs: mad.dll
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: req - C:\WINNT\System32\req.dat
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Lobos
04-01-2005, 02:42 AM
Download KillBox (http://www.bleepingcomputer.com/files/spyware/KillBox.zip ), unzip it to your desktop . donot run it yet

===============

please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).




Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\System32\drcodecv.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINNT\System32\req.dat
O20 - AppInit_DLLs: mad.dll
O20 - Winlogon Notify: req - C:\WINNT\System32\req.dat

Do you lnow what this is if not fix it
O4 - HKLM\..\Run: [drcodecv] C:\WINNT\System32\drcodecv.exe


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Start kill box
click replace on reboot
put a check in the use dummy box

now in the top field copy this into it

C:\WINNT\System32\drcodec'.exe

Click the Red X ...and for the confirmation message that will appear, you will need to click Yes
A second message will ask to Reboot now? you will need to click No


Do this same step for this one except click yes wwhen you want to reboot

C:\WINNT\System32\mad.dll
C:\WINNT\System32\req.dat
C:\1.exe


===============

Post back a new log, and let me know how everything goes.



Lobos.
ca03etapia
04-01-2005, 03:42 PM
I did everything that was there.I do not see anymore pop ups....so far :) Here is the new log.

Logfile of HijackThis v1.99.1
Scan saved at 3:36:52 PM, on 4/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\WINNT\System32\mserverd.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://ie.search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [mserverd] C:\WINNT\System32\mserverd.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/whatsnext/checkmypc/includes/MotivePreQual.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Lobos
04-01-2005, 06:44 PM
your looking much better


just one more item

Download CleanUp! (http://cleanup.stevengould.org/) (Alternate Link if main link don't work (http://www.greyknight17.com/spy/Cleanup.exe)) and install it. Don't run it


Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\System32\mserverd.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


O4 - HKLM\..\Run: [mserverd] C:\WINNT\System32\mserverd.exe


Now, with all windows closed except HiJackThis, click "Fix checked".

Start kill box
click replace on reboot
put a check in the use dummy box

now in the top field copy this into it

C:\WINNT\System32\mserverd.exe

Click the Red X ...and for the confirmation message that will appear, you will need to click Yes
A second message will ask to Reboot now? you will need to click yes

after reboot

Run CleanUp
-Make sure it is on Standard Mode in the options menu. Click the "CleanUp!" button


then come back post a new log
ca03etapia
04-01-2005, 07:27 PM
After running clean up.

Logfile of HijackThis v1.99.1
Scan saved at 7:26:21 PM, on 4/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\WINNT\System32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://ie.search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunOnce: [CleanUp!] C:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/whatsnext/checkmypc/includes/MotivePreQual.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Lobos
04-01-2005, 08:57 PM
Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore (http://www.bleepingcomputer.com/forums/index.php?showtutorial=63)

or

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/index.php?showtutorial=56)

Renable system restore with instructions from tutorial above


Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.


Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/index.php?showtopic=405)


Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls (http://www.bleepingcomputer.com/forums/index.php?showtutorial=60)


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

A tutorial on installing & using this product can be found here:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers (http://www.bleepingcomputer.com/forums/index.php?showtutorial=43)


Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/index.php?showtutorial=48)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/forums/index.php?showtutorial=49)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

lobos
rightcoast
04-01-2005, 09:38 PM
Now that your clean...put Service Pack 2 on for sure.