SanDisk Mini Cruzer does not work

[MaximumDMA]

My SanDisk MiniCruzer is 256 MB and one day while I was cutting and pasting data from it to my laptop it would not copy one file. I could not get the file however I had to finish with a program install so I restarted the computer and I kept getting a blue screen I could not see because it flashed and rebooted. I had almost resigned to just formatting and reinstalling, all the while I had :confused: little idea it was any of my peripherals. I went to unplug my powered USB 4 port hub which had my hp 2100 All-In-One printer and USB key (sometimes a 12 in 1 card reader, USB hookup for my digital camera, video camera, and a second hp photosmart 7660 that I use to generate my photo images. Although none were hooked in at the time except the aforementioned). I unplugged the drive and the printer and it booted up. I was shocked. I hooked up the printer and restarted, no issue. I then plugged in my USB key and restarted and it would not boot. I had tried, as before to boot into safe mode, last known good configuration, safe mode with command repair module, nothing worked. When I would dismount the drive it would not allow me to do anything to it. Trying to format it in a variety of modes, just about every switch via the command prompt and nothing. Is says that the first sector is damaged, I bought the key at Costco about a year ago but kept no receipt and no packaging. So warranty work is lost. Is there anyone that can help me? I need this drive I do not want to fork over more money. Thanks

[zyphera]

I had a problem once with a SanDisk SD card, I didn't have the reciept or packaging either. I sent them an email on the tech page with the problems and they said they would replace it so I just mailed it into them and they sent me a new one.

Also one time I acidentally deleted the partition for my SanDisk Mini Cruizer while I was installing XP :rolleyes: I just repartitioned it and formatted it and it's working fine.

[MaximumDMA]

:eek: SanDisk actually is going to replace my mini cruzer for free. I thought I would write them and tell them the truth. I have no idea how it broke and the work I did to try to fix it. I was honest, I told them I do not have the receipt and I never keep them. They are replacing it no questions asked. I was shocked. Usually companies will do anything to get out of it. They even sent me a FedEx label for free to ship it. I am impressed, from now on, I am a SanDisk man!! :D

[MaximumDMA]

zyphera ,
I think that it is rare that a company stands by a product like they do. To accept that without a receipt on just my word is remarkable. They really are truly the defintion of customer service.

[zyphera]

I know they're awsome! When ever I buy anything like a SD card or USB stick, I always get SanDisk because they are so great. I've heard of people washing their USB sticks and they still work. Today I got a SanDisk 256 MB SD card for only $18 because it was marked 50% off

[MultiGroup]

I agree with all of you...SanDisk makes good products and never really had any issues with it *knock on wood*! :D

I use the 1GB USB drive and it works great, use the SD cards for camera and PDA, the SD card reader/writer, and even my mp3 player is SanDisK!....so I guess you can say that I am a SanDisk man myself.

:)

[MaximumDMA]

It's funny how a company that advertises so little can thrive so well :rolleyes: Great products and support that resides in america tend to make the word of mouth.

[h2s04]

I have a Cruzer 512 and tried to copy some files to it and two oddly named (quite large) files just appeared. i tried to delete them thinking they were some kind of hash and they wouldn't go away! Changed their properties, no luck. Had to just reformat the drive........

[MaximumDMA]

That is wierd, it was a large file that I was copying that corrupted the whole drive.