cd drive stoped working

[jgt8229]

hi, i have a sony dru 710a cd/dvd drive and its like 4 mounths old and it stoped reading disks. it has power and it opens and everthing but it doesn read cds or dvds. and in my computer its doesnt have it under divices. does anyone know whats wrong with it i check all the conections and everything is plugged in.
please help i dont want to spend 80 dollars for a new one

[RazorDX]

Click Add Hardware and if it isn't on the list, let it try to detect it. You may have to just set up the drivers for it, or the drivers that it has aren't working.

[jgt8229]

it says this
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Click Troubleshoot to start the troubleshooter for this device.
when i click trouble shoot its just brings me to a screen that says search

[Gizmo]

From M$ Knowledge Base:-

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.

If the device was removed, uninstall the driver, install the device, and then click Scan for hardware changes to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.

If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard. Click Performance and Maintenance on Control Panel, click System, and on the Hardware tab, click Add Hardware Wizard.

On the General Properties tab of the device, click Troubleshoot to start the troubleshooting wizard.

[jgt8229]

i uninstalled the driver and i tried to install it again but it wont read the cd wid the driver on it

[Sphegdave]

You shouldn't need a driver CD. The windows drivers are fine to use.

[jgt8229]

how do u scan for a new device. the weird thing is it worked for like 4 mounths then jus stoped.

[Panama Red]

I would guess the drive has died. Try any other CD or DVD drive and see if it works. If so, RMA (Return Material Authorization) your drive to the manufacturer for a replacement. Another possibility is a bad cable.

[jgt8229]

i tried a new cabel and it didnt work. do i have to send it back to sony or newegg?

[Sphegdave]

Sony