new dvd burner problem, PLEASE HELP!!

[reidypea]

ok, so i just bought an NEC ND-3540A dvd burner... http://www.newegg.com/Product/Product.asp?Item=N82E16827152047
--specs there...

so it is pretty much capable of burning everything dvd/cd wise out on the market today... and so i installed it into my computer, used the jumpers and set it as the master, my other dvd rom is set as slave... its and IDE..

problem time--- i am using nero 6.0... and i can burn cds in no time with no problems at all... and then i put in a dvd to burn and i get an error message "you can only use-- dvd-r/rw, dvd+r/rw, dvd-dl, dvd+dl" (or soemthing along those lines)... and i have tried a blank Dvd+R, then that didn't work so i took it back, and got a Dvd+rw, and i STILL get the same error message......!?!?

if this helps--
i have a p4 3ghz, 512 ram, winxp home.... yea i doubt you need anymore specs

PLEASE HELP ME, I WILL LOVE YOU FOREVERRRRRRRRRR

[Cricket]

Sounds like it's defective. Contact the vendor for an RMA and send it back for a replacement.

:) Cricket

[glc]

You may need to update your Nero to at least 6.3, if not 6.6.

[reidypea]

wait i dont know what i was thinking, it is nero 6.6.0.15. still, someone please help... and i dont think i need a new one, cause it burns cd with no problem

[RJ]

The only thing I can think of right now is that the drive doesn't support your DVDs. Try updating the firmware, and see if it then supports the DVDs.

RJ

[pcmechfan#1]

This may sound silly, but try a diffrent burning program. I read on here that its the software that makes a dvd burner work, not the burner itself.