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yankees9920
10-20-2005, 03:12 PM
My computer was not showing any display so I took it out of the case and set it up on top of the motherboard box. After doing this the display came back but Windows would not start, there was some message saying that it could not find it. I tried to go through a repair of XP but it said it could not find any installed Hard drives, this would lead me to think the hard drive is broken.

But there is a catch...

At the very beginning when I boot up I get a message Press F4 to Enter RAID utility setup. It says there is no valide device. Bu under that it seems to say WD(bunch of numbers) 298GB which is what mine is. So I find it odd that it would recognise the Hard Drive and say it cannot find an installed one.

Is there any bootable diagnostic test I can use for my Western Digital 320Gb hard drive since it did not come with one, preferably a CD version instead of floppy, but floppy is OK too.
rjfvillarosa
10-20-2005, 03:33 PM
Try here.

http://support.wdc.com/download/index.asp
yankees9920
10-20-2005, 04:12 PM
Which option there would be bootable, since it obviously doesnt recognise the install of Windows
rjfvillarosa
10-21-2005, 03:06 AM
Search the drop down lists and identify your hard drive, download the crrect "lifeguard" tool for your hard drive and use the download to create a bootable floppy. Boot your problematical machine with the floppy in the drive and run the Lifeguard utility in DOS.
yankees9920
10-21-2005, 03:34 PM
I dont have a floppy drive so I used a USB one and set my BIOS to look for removable device but I still got boot failed, insert boot disk.
glc
10-22-2005, 06:51 AM
Download the CD .iso version, this will let you burn a bootable CD.

http://websupport.wdc.com/rd.asp?p=sw30&t=122&lang=en&s=http://support.wdc.com/download/dlg/Diag504cCD.iso

Open your CD burning software, choose burn CD from an image, open the iso.
macko72
10-22-2005, 11:57 AM
Did you tried anything else like hearing HDD is it spining, check connections (IDE or SATA cable) or this is yours first shoot???
yankees9920
10-23-2005, 04:05 PM
Did you tried anything else like hearing HDD is it spining, check connections (IDE or SATA cable) or this is yours first shoot???
Yes the hard drive does spin and I checked connections and swapped SATA cables