problem with dsl connection

[johngav]

Hi everybody

I recently installed a 384/128 DSL connection at home and i'm facing the following issue. :
I have a laptop computer which connects perfectly with the dsl and has no problem at all . On the other hand , my brother uses a desktop computer which has the exact same settings as the laptop , but is unable to connect to the internet ( even when connected to the modem with the same cable and on the same modem port that the laptop does - -the laptop is then of course off ).

Both firefox and explorer show the same message

"www.google.com (e.g) not found"

I have the same antivirous and firewall installed on both computers.

I tried the following on the desktop computer and here are the results :

ping 127.0.0.1 replies ok!

ping 192.168.0.1(modem IP) does NOT reply!

I tried manual and automatic DNS , i tried manual and DHCP IP for the pc but nothing changed.

The modem is an Intracom NetRoute2 model

Any help would be appreciated

Sorry for the poor English

Thanks a lot for your time

[johngav]

correction guys

the modem IP is 192.168.1.1

[Gizmo]

Try restarting the modem. Let it sit for about 30 seconds first, though. Might just need cooling down.

[glc]

Sounds like the network adapter in the desktop is defective or the drivers aren't properly installed - or the patch cable is bad. It might also need a winsock reset -

http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml