How do I remove the Hdd and do back up?

[pcloverfun]

Hi PC Guys & Gals,

I am very new to IT Technical support. As this is my first job, I struggle to do my work especially when it comes to removing components inside the PC.

Can you guys help me how do I remove the HDD which has corrupted files when I did the XP Pro upgrading. My colleague was fuming at me cos she hasn't back up her data...So I am thinking of removing the Hdd and install it to another PC as a secondary IDE to do the back up.

How do I do that? Is there any websites that show step by step (including pics) on how to to do it? I am really devastated...I need your immediate help!!!

Thanks so much!!!!

PCLOVERFUN

[Cricket]

Is this a laptop or a desktop?

If it's a desktop: Turn off the computer and unplug the power cord from the wall outlet> Open the case and locate the hard drive> Unplug the power and data cables> Unscrew the 4 screws holding the hard drive in the drive bay> Remove hard drive from case and install it in the other computer> Start the computer and go into BIOS to be sure the hard drive is recognized> Boot into Windows and then start Windows Explorer> Locate the new hard drive and click on it to expand the directories> Locate important files and make copies of them to the other hard drive.

Did you already install WinXP Pro? Did you upgrade or did you do a fresh install? If you formatted the hard drive prior to installing WinXP Pro you won't be able to get her files unless you use some kind of data recovery software.

:) Cricket

[pcloverfun]

Hi Cricket,

Thanks for replying to my messsage..It's a desktop...I have inserted the second HDD into my PC however, it was unknown or unrecognised...Do i need to find another PC which has Win XP installed and back this up??? Currently, I inserted this HDD (OS is Win XP) into my desktop which is Windows 2000.

I think I have followed all the correct steps included setting the jumper, BIOS and everything but it still shows as unknown with warning sign...

regards

[glc]

You may need data recovery software.

http://www.pcinspector.de/file_recovery/uk/welcome.htm