Having problems with new DSL connection

[Deano3]

I am connected through at&t dsl, and it works great, and I know I hooked it up correctly, but I am having problems with the speed. I am paying for the pro package, which is speeds of 1.5mbps-3.0mbps, and I am only getting about 1.5. I know thats in range of whats specified, but my friend who lives no farther than 2 minutes from me, is getting 2+ mbps. Is the distance that big of a factor? Would having the gateway hooked up to my computer, which is the basement, damper the speeds?

[glc]

Leave your modem on 24/7 for at least 10 days before doing another speed test, they have to condition your line during this period. Yes, distance is very critical.

[Deano3]

The thing is, I've had my DSL for over 10 days now. But if my friend gets better speeds, I dont even live that far away, would it matter that much?

[glc]

2 minutes can be a lot of wire feet. Call AT&T and ask if they can try bumping the speed up. I believe they can read out your signal to noise ratio to see if it's possible.

Have you power cycled your modem?

[Deano3]

I will try calling them, for sure. But could you explain what power cycling means?

[glc]

Turn it off, then turn it on. If it doesn't have a power switch, unplug it then plug it back in.

[Hot Rod]

The distance that you are located away from the central office of the company providing the DSL can greatly reduce the attainable speeds with DSL. I agree that 2 minutes is a lot of feet of cable and can conceivably reduce your speed by the amount that you are indicating.