anyone having problems with AVG 7.5 email scanner?

[lostplanet]

friend of mine has AVG 7.5 email scanner window near the systray popping up and running constantly and the spinning AVG icon in the systray.

reading on the AVG forums that it can be a firewall problem but this sytem doesnt have a software firewall except windows firewall which i have got them to disable for the time being.

it has only limewire P2P on it which im going to get them to uninstall as well, which was also mentioned on the forum to be causing issues.
thanks
LP

[glc]

What is he using for email software?

[lostplanet]

oops yeas its outlook express 6, XP home SP2 all up to date, i got an email this morning and it appears to have stopped happening since we switched the windows firewall off although im not convinced its problem solved yet...

[glc]

You have to grant all the AVG modules exceptions in the firewall settings.

[kev7555]

I'm running windows firewall with AVG 7.5 free edition and no such issues.



-K

[normski52]

AVG 7.1 was working fine. Now I've just upgraded to 7.5 and can never connect to my POP3 connection first time - there is always a time-out problem - with the grey AVG email scanner popping up in the bottom right corner. I disable the AVG email plug-in and all is ok again, but the next time I go online the same thing happens. Never had this problem with 7.1 How can I completely disable this wretched scanner with lasting effect - it is causing more problems than its worth!

[glc]

Normski, did you follow the instructions when you upgraded? You upgrade from 7.1 to 7.5 by choosing REPAIR.

[newbuilder14]

At least AVG works on your computer. :)

[kev7555]

The only computers I have ever seen that would not run AVG were running Vista (the early beta versions) and even that has been solved now. I run AVG on EVERY customer computer I set up, as well as all of my own inshop and personal systems. I've never seen the issues you mention. So...

I would stop blaming AVG and look further into your own computer for the answer.

As a starting point, I would clean with ccleaner, run multiple anti-spyware scans and check in BIOS to be sure all parameters (particularly the multiplier for the processor) are set correctly. Next would be memory testing, hard drive diagnostics, etc, etc.

There has to be a reason why you are getting corrupt installs of this extremely dependable program.

-Kev

[glc]

The only machines I've had issues with installing AVG on were some Win98 boxes. If your hardware is fine, you must have some kind of software running in the background that's screwing it up and I honestly haven't seen any.

[lostplanet]

the only thing mentioned on the AVG free forums is an issue with roxio/sonic drivers, but avg will warn you about this and give you a link to get the fix.

since we switched off windows firewall(which was less secure with it on), i havent had any complaints from my friend in the OP.