SpiderLee
09-08-2001, 03:06 PM
It seemed too good to be true...
A computer parts supplier, inexpensive prices, claims of excellent quality control, seemingly knowledgeable/experienced staff.
All this was my impression of STEP-ThermoDynamics.
www.step-thermodynamics.com
Then reality crashed in like a size-12 workboot:
1. I never got the processor I ordered. I was informed that the company is getting out of the end user business, but you can still order stuff from the website, and they'll charge your credit card.
2. Cooling fan assembly didn't work upon receipt.
3. 128meg SDRAM DIMM failed all tests upon arrival.
4. Rest of my order is in some limbo-land called "backordered."
5. What's worse: no replies to my e-mail inquiries. The company's physical address is a post office box. The phone number was connected to a sweet sounding answering machine. The phone number is now disconnected, but you can still visit their website and order stuff!
Visting Step-Thermo for computer parts was as enjoyable as hiking in a minefield!
A computer parts supplier, inexpensive prices, claims of excellent quality control, seemingly knowledgeable/experienced staff.
All this was my impression of STEP-ThermoDynamics.
www.step-thermodynamics.com
Then reality crashed in like a size-12 workboot:
1. I never got the processor I ordered. I was informed that the company is getting out of the end user business, but you can still order stuff from the website, and they'll charge your credit card.
2. Cooling fan assembly didn't work upon receipt.
3. 128meg SDRAM DIMM failed all tests upon arrival.
4. Rest of my order is in some limbo-land called "backordered."
5. What's worse: no replies to my e-mail inquiries. The company's physical address is a post office box. The phone number was connected to a sweet sounding answering machine. The phone number is now disconnected, but you can still visit their website and order stuff!
Visting Step-Thermo for computer parts was as enjoyable as hiking in a minefield!