internet connection

[aaaronuk]

My internet connection keeps dropping its link, I am on broadband and when i spoke to the providers Talktalk i have been told to remove the established connections that show when i run command / netstat. Could anyone tell me how to remove connections that show in this window also how do you identify these connections. I have run a spyware scan but nothing is shown up

aaaronuk

[glc]

Cable or DSL? What hardware do you have - modem - router - combo - Ethernet or USB?

[aaaronuk]

I have a modem connected through ethernet cable through dsl


aaaronuk

[glc]

Please be more specific with brands and models and what is connected to what with what.

[aaaronuk]

my modem is a thompson speedtouch 330 connected to my pc through a cable i presume is an ethernet cable as it just plugs in to my pc not with a usb

[glc]

The Speedtouch 330 is a USB modem. You are better off calling your provider back and have them talk you through what they want you to do.