LawyerRon
07-15-2008, 10:52 PM
I have an P4 XP machine in the office that is pretty much dedicated to receiving faxes. The faxes are received over an older Zoom winmodem to the XP fax console and print automatically to a laser printer. It's been working perfect for 4 or 5 years without a glitch. I recently switched over to Time Warner Cable phone service since I have their cable service and added a second line for the fax. One line's for phone and the other's for fax only.
Now what happens is the modem will ring and answer the incoming fax, but after a few seconds will hang up and the XP console mesage will say, "an error occurred while receiving a fax".
The funny thing is, about 1 out of 20 times, the fax will go through fine. I'm thinking it's something on Time Warner's end but wondering if there's a setting or something I missed. Any ideas?
Now what happens is the modem will ring and answer the incoming fax, but after a few seconds will hang up and the XP console mesage will say, "an error occurred while receiving a fax".
The funny thing is, about 1 out of 20 times, the fax will go through fine. I'm thinking it's something on Time Warner's end but wondering if there's a setting or something I missed. Any ideas?