Outlook 2007 pst error

[jldodge]

I have posted this on another forum and have not had any luck in a response. Hope you all can help. I receive an error when I load Outlook 2007. My pst file cannot be opened and I should run the Inbox Repair Tool (scanpst) to fix. When I do that, scanpst gets to a point where it says that the program was stopped and no changes were made to the file. I have run scanpst 5 or 6 times and each time I get the same error. Outlook cannot open the file in normal or safe mode. I have also run the disk error checking program and defragged the drive.

I am running Windows Vista Ultimate, 32 bit. I have booted in safe mode and stopped everything I could prior to running scanpst. I have also executed the program as administrator. In all cases, I received the same error message. I have also scoured the Microsoft communitities and KB for help and all they can say is run scanpst. The error I am receiving is a scanpst error so either I have a unique problem or Outlook is very faulty. Given the high prices for some of the repair software available, I suspect that this has not been a very fixable problem for Microsoft.

Does anybody have suggestions or recommendations on software repair utilities that are more reasonably priced? Any other technical advice you can provide would be greatly appreciated.

Thanks in advance for any help ...

[EzyStvy]

What size is the pst file?

Was it original created by Outlook 2007 or imported or replaced from a previous version?

Was it working ok for a length of time?

[jldodge]

The file is large ... over 6GB. It was converted from a prior version of Outlook and has been working fine. I have periodically used scanpst in the past to "fix errors". Lately, it has been working fine. I cannot think of anything I was doing at the time of the problem that would trigger the problem.

[EzyStvy]

What exactly does the error message say?

I have a feeling your pst is corrupt and that you'll need to restore from backup if you have one.

[glc]

Large PST's have always been a thorn in Outlook's side. Supposedly you are okay up to 20gb with 2007, but I don't trust it.