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View Full Version : Can't print from IE or outlook..Help


ThePoor
08-20-2008, 10:28 AM
Hi all,

Somehow, where I work some users can't print from IE or outlook 2003 at all. When print, nothing is happening. Any advice would great appreciated.

EzyStvy
08-20-2008, 10:31 AM
In IE, if you click on File->Print - is the correct printer selected?

shadowpr
08-20-2008, 10:32 AM
Do they have a default printer?

Is it correct?

Have they ever been able to?

How is the printer connected? Have you checked connections?

ThePoor
08-20-2008, 10:35 AM
It's a network printer. The user print out word, excel. etc.. are fine but not from IE or Outlook

shadowpr
08-20-2008, 10:39 AM
In IE, if you click on File->Print - is the correct printer selected?

That would be the next question.

Need to make sure the programs recognize the correct printer.

ThePoor
08-20-2008, 11:12 AM
It doesn't do anything when I click on File->Print..

shadowpr
08-20-2008, 12:04 PM
So you don't see a list of printers?

ThePoor
08-22-2008, 11:55 AM
Thank you, all. It resolved, I uninstalled and reinstalled IE.