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Can't install Win ME.... [Archive] - PCMech Forums

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Lmworld
11-15-2001, 12:29 PM
Hi all! Today when i try to upgrade the WIn ME from Win98, it gives me this error--

'Message SU0409, A few extra steps need to be taken on your computer before windows ME will install'

What actually it means the extra steps that need to be take? I try to install from Bootable Win ME CD(DOS environment), also from Windows 98 itself, but it gives me the same error. Please help, thanks very much!!

LM

By the way, my system is dualboot with Win 2000 Pro.

tward
11-15-2001, 01:00 PM
I did a GOOGLE search and found this. There are a number of other "hits" on "Message SU0409". Go to Google (http://www.google.com/) and see if you can find the solution.

Error Message: “Error SU0409.”

Translation: This error is caused when you try to run Setup while the program GoBack is running. GoBack allows you to uninstall (and go back before) most software installations, but it cannot uninstall Windows.

Solution: You must exit Setup, disable or close GoBack, and then rerun Setup.