Windows shutdown problem

[spicychicken]

Hi all,

I am running WIN98SE. When i shutdown the computer the PC stalls when it says "windows is shutting down" & the computer doesn't switch itself off, so i have to turn it off by pressing the off button for 5 seconds. Does anyone know how to rectify this problem? Would be very grateful if anyone can help. Many Thanks

[RJ]

Hi,

have you installed the Win98SE shutdown patch ? If not, then you should do this as there actually is a shutdown issue in Win98SE.

Just go to Windows update. The updater will check your PC and display available updates for you. There look for the shutdown patch and install it.

HTH

RJ

[waiting]

I upgraded from Windows98 to 98SE on my Dell laptop.......Naturally my Dell didn't want to shut down. A defrag corrected my shut down problem. Good luck.

[Cricket]

Hi spicychicken,

Here's some information relating to the Win98 shutdown problem:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q202633
http://www.aumha.org/a/shtdwnsez.htm

:) Cricket

[spicychicken]

Hi everyone,

I have eventually sorted out this problem. I tried your suggestions but to no avail. What I did was check the jumper settings on my hard drive. There was 2 different master settings so I changed it over - Problem solved all is working now!! Thanks for the help.

[waiting]

Spicychicken: What are jumper settings?