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NDAN
01-28-2002, 09:26 AM
Acidentally deleted files for Norton Antivirus.At start up getting a message to reinstall files or remove.Have tried Regit and System.Ini.Cannot find files.Tried to remove thru Add/Remove Programs,but won't remove.At start up getting message about files being deleted. Also getting C:/Progra"\Norton"\NAVAP.VXD.How do I remove all and reinstall?
NJ

Hot Rod
01-28-2002, 10:28 AM
Can you just reinstall Norton Antivirus from disk. That should put all the files back in and then you can remove from Add/Remove programs if you still want to do that.

NDAN
01-28-2002, 01:16 PM
Downloaded it from internet,no disk.NJ

Statica
01-28-2002, 02:26 PM
Simply go to http://www.symantecstore.com/ from the left select customer service; enter your email address and the requisite digits; you should either be able to redownload your originally purchased software. If it doesn't allow you to do it; you could call up customer service and inform them about your issue with your reg# and other details.

HTH

morriswindgate
01-29-2002, 01:32 AM
You can also download Regclean the microsoft power tool, or you can try ADD/Remove Plus, great little program that allows you to uninstall programs where the uninstaller is broken, at the link below.

http://www.spcug.org/reviews/0112_05.htm

NDAN
02-02-2002, 09:08 PM
Thanks for all the help.Even purchased Add/Remove Plus,but even that will not delete files,only removed from add/remove programs.Will just have to put up with it.
Thanks Again for the replies.