Confused
02-01-2002, 07:57 AM
New system less than a month old running XP in a dual boot setup with WIN98FE, 8KHA+ mobo and in need of virus protection. I run Norton's on my other PC but wanted to try something different on this one.
I tried running Housecall from Trend Micro on numerous occasions and was successful only once. All the other times I received a msg. after entering my email id. and clicking Submit, that IE had encountered an error and IE needs to shut down (must have sent 20 error reports to MS).
I next downloaded and installed PC-Cillin 2000 30 day trial version. All appeared to go well, ran scan and all was fine. Next time I booted, system would not come up, stuck in boot loop. It would get to a certain point after I selected XP from boot manager and then start over with the boot process. Finally I rstarted in safe mode and chose a restore point prior to download of PC-Cillin and got back up.
Not being sure that PC-Cillin caused problem I waited a couple of days until I had everything else back after the restore and rebooted. Reboot was fine. I then created a restore point, rebooted fine. I then downloaded PC-Cillin 2000 30 day trial, installed, ran virus check and none were found. Tried to reboot and caught in loop again. System would not come back up, until I rebooted to safe mode and chose the restore point prior to the PC-Cillin 2000 download.
Sorry this post is a tad long, but I wanted to try and convey the test I had done.
Anyone else with XP and/or 8KHA+ experienced any problems with Trend Micro or have any thoughts?
Thanks
Chas
I tried running Housecall from Trend Micro on numerous occasions and was successful only once. All the other times I received a msg. after entering my email id. and clicking Submit, that IE had encountered an error and IE needs to shut down (must have sent 20 error reports to MS).
I next downloaded and installed PC-Cillin 2000 30 day trial version. All appeared to go well, ran scan and all was fine. Next time I booted, system would not come up, stuck in boot loop. It would get to a certain point after I selected XP from boot manager and then start over with the boot process. Finally I rstarted in safe mode and chose a restore point prior to download of PC-Cillin and got back up.
Not being sure that PC-Cillin caused problem I waited a couple of days until I had everything else back after the restore and rebooted. Reboot was fine. I then created a restore point, rebooted fine. I then downloaded PC-Cillin 2000 30 day trial, installed, ran virus check and none were found. Tried to reboot and caught in loop again. System would not come back up, until I rebooted to safe mode and chose the restore point prior to the PC-Cillin 2000 download.
Sorry this post is a tad long, but I wanted to try and convey the test I had done.
Anyone else with XP and/or 8KHA+ experienced any problems with Trend Micro or have any thoughts?
Thanks
Chas