Windows is not shutting down

[Jackaroo]

Recently built a new computer everything going well. My mate did some stuff on it and now everytime i go to shut the computer off it restarts and i have to do a hard shut down to turn it off.

[EzyStvy]

How to Troubleshoot Windows 98 Shutdown Problems
http://support.microsoft.com/support/kb/articles/Q202/6/33.ASP?LN=EN-US&SD=gn&FR=0

How to Troubleshoot Windows 98 Second Edition Shutdown Problems
http://support.microsoft.com/support/kb/articles/q238/0/96.asp?LNG=ENG&SA=ALLKB&FR=0


How to Troubleshoot Windows Me Shutdown Problems
Click Here (http://support.microsoft.com/support/kb/articles/q273/7/46.asp)

[Redo40]

Give us a little more information. What OS are you using? What did your mate do?

[Cricket]

Hi Jackaroo,

Windows Support Center: Windows Shutdown Troubleshooter (http://www.aumha.org/a/shutdown.htm)

:) Cricket

[Jackaroo]

Thanks, I do not no what my mate did, im not sure if he nos either. I do not no what os means. I think the main trouble started when i plugged in a usb steering wheel if that helps

[Cricket]

"OS" = Operating System.

:) Cricket

[Blankman]

Is it an Asus motherboard? Asus had some probs with XP as an operating system and had a bios upgrade to fix the prob.

[GaryRouth]

Since you are restarting instead of shutting down, I'm guessing that you're using WinME and have the option enabled "restart after system crash" (sorry I can't remember the exact wording at the moment). . . I believe you can reach this setting by Control Panel/System. Under one of the tabs you'll see that "restart on .." option. If you uncheck it, at least when you crash you have a chance of viewing your error message to help troubleshoot it.

And, if you do indeed have WinMe installed, you have the option of using System Restore and restoring to a point before this trouble started (might want to disconnect your new wheel while trying this). It's most likely a driver problem with the USB game controller (wheel) that you added. Check for an updated driver for the wheel.

. . . Gary

[roo boy]

Thanks guys im on my computer now and it is now shutting down thanks again

[Cricket]

Why did you create a new user profile?

:) Cricket

[roo boy]

i downloaded stuff from the microsoft site and it fixed the problem

[roo boy]

i was using my old machine that i sold to me dad. It said account expired so i made him up a new one and i was showing him this site so he can seek help as well. I just got a new isp on my new machine so i created a new account for me