View Full Version : plz help the newbie :)
SpeedyDonkey
12-20-2002, 12:36 PM
Hello! this is the first time i post here :)
Sometimes i get this error: Ddhelp caused an invalid page fault in module Winmm.dll. After the error the computer freeze and i have to reboot :( I have read this should be a DirecX problem but i have reinstalled directX and my video drivers whitout any difference. The first time i got this problem must have been when i had Kazaa :mad: (witch is uninstalled now) Now i get it in GTA3, in the startup and dont know what to do... Please help :)
reboot
12-20-2002, 02:25 PM
Hello Speedy, and welcome to "the Mech" :D
Ddhelp is a file included usually with Windows. It's only a help file (putting a message on the screen), but it's affecting Winmm.
There are a couple of things to try.
Find Ddhelp on your computer, using the search function in Explorer. See what folder it's in.
Do the same for Winmm.dll
Once you've found them, make backup copies, and put them someplace safe.
Go to Start > Run > and type in: SFC
This will run "System File Checker".
Choose to extract a single file from the CD, do NOT do a full scan.
Extract Ddhelp and Winmm.dll into the folders, overwriting the ones that are there now.
Restart the computer when prompted, and see if you still get the errors.
SpeedyDonkey
12-20-2002, 02:33 PM
Okey thank you for making things clear :) I might try that but i feel that waiting some time and install win XP instead is better. Since this isnt the only errors i get :rolleyes:
Anyway what could have most likley caused this error? I mentioned that this error first came a while after i installed kazaa (as far as i can remember) Is this a good guess or is it irrelevant?
Markoman01027
12-20-2002, 02:36 PM
SpeedyDonkey,
It's usually a software problem..uninstall a software and it takes that file somehow..
You could of also removed the files by using spyware programs that remove spyware. I experienced this problem one time. I was using Search and Destroy Spybot, and I didn't know the coloring. So I removed ALL what it was showing for programs, I didn't backup my registry, so I was only able to boot into safe mode..I could of used scanreg in DOS, but I wasn't thinking at the time, so I reformatted..Although it was OK because I needed to reformat anyways :)
SpeedyDonkey
12-20-2002, 02:41 PM
Okey thx for your replay too. :) Even though i dont know alot about computers i belive it hasnt been deleted since i still find it when searching. So my guess is that either ddhelp or winmm.dll is corrupt. I have no idea why did it get corrupt though
Markoman01027
12-20-2002, 02:57 PM
Yeah it could be corrupted. Try what REBOOT suggested and post back if you need anymore help!
reboot
12-20-2002, 04:26 PM
You've already got a head start on troubleshooting this. If you think about it, you KNOW it was Kazaa that caused the problems.
Kazaa replaced the ddhelp and/or winmm.dll file when it was installed, and didn't put back the original when uninstalled. Run SFC, and it should fix that problem at least.
You mention other problems, post them here (start a new thread if you like) and we can help you sort them out. That's what we're all here for :D
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