Disabling on board sound - A7V333

[Gold_Disk]

I can not find anywhere to do this in BIOS. I have the RAID version of this board and can't find my manual. My PC is blue screening as I have a sound card too but haven't disabled on board sound. Thanks in advance.

[morriswindgate]

Go into your BIOS setup and then the PCI Configuration screen.
Hi-lite "Onboard PCI Devices Control" you will find it there.

[TwoRails]

Hi Gold_Disk

Try page 28 of the manual.

HTH

TwoRails

[Gold_Disk]

I have not got that Onboard PCI Devices control

I only have Slot 1/5 IRQ
etc

PCI/VGA Pallette Snoop
PCI Latency Timer
USB Function
Primary VGA BIOS
PCI IRQ Resource Exclusion
Onvoard ATA First

Anyone help??

[morriswindgate]

According to the manual on the ASUS site the BIOS catagory direct above the entry you are showing in the post is the one you want.

[Gold_Disk]

Originally posted by morriswindgate
According to the manual on the ASUS site the BIOS catagory direct above the entry you are showing in the post is the one you want.

Sorry to be stupid but I don't undertand! LOL. Thanks for your help so far.

[morriswindgate]

Go to this site and then to page 86

http://usa.asus.com/pub/ASUS/mb/socka/kt333/a7v333/e1010_a7v333.pdf

[Gold_Disk]

I haven't got that Onboard PCI Devices to go into and change the setting though m8. So it looks like this just without the Onboard PCI Devices Control.

[morriswindgate]

You page down to the ONBOARD PCI DEVICES CONTROL then you hit "ENTER" it will then take you to another window where you can disable it.

[ktkendall]

Down arrow key to Onboard PCI Devices Control then hit enter key which will bring up a whole new screen where you should be able to disable onboard sound...

[Gold_Disk]

You are missing the point - I have NO ONBOARD PCI DEVICES CONTROL!

[morriswindgate]

Is that GIf from your BIOS?
If you do not have it then you better contact ASUS.

[ktkendall]

Are you saying that by scrolling down to Onboard PCI Devices Control that we see right there in your screen shot, and pressing enter, it then gives you nothing??? If thats the case and you do have onboard sound then there is perhaps a software glitch in the BIOS on that board.. A reflash of the BIOS may solve that problem, but I would do as suggested above and contact ASUS support first and try to make sure I could get board replaced if there is actually a defect in that board..In the meantime though I would remove add on sound card, boot to windows, and disable the onboard sound there in device manager.. You don't want to remove it, but go into properties and disable it, then shutdown and you should be able to get PC running with your add-on sound card!

[ktkendall]

Sorry there Gold_Disk:
Now I see what you are saying, that your BIOS doesn't even have that listed, which would lead one to believe that you board doesn't actually have onboard anything.. It could be that the disable onboard sound is found in a different place though, I would search every page in BIOS to make sure, and then you can still at least do the disabling in Windows device manager though and should get you up and running...

[Alfie]

Some boards use a jumper,check your manual and see if that's the case.

[Gold_Disk]

Originally posted by ktkendall
Sorry there Gold_Disk:
Now I see what you are saying, that your BIOS doesn't even have that listed, which would lead one to believe that you board doesn't actually have onboard anything.. It could be that the disable onboard sound is found in a different place though, I would search every page in BIOS to make sure, and then you can still at least do the disabling in Windows device manager though and should get you up and running...

Spot on m8! There are ports for on board sound though and also the jumper for disabling it (which is set to disable .. lol). I searched all the pages in BIOS before posting here, a few times. I disabled the on board sound in Windows but occasionaly still get the error.

Whats the easiest way to reflash the BIOS then? If this doesn't work I will contact ASUS.

[ktkendall]

You should be good though now that that you found the jumper and it is set to disable. I'm thinking that is why you don't even get the option to go into Onboard PCI Devices, cause with it disabled thru the jumper there is nothing else onboard so that doesn't even appear as an option in the BIOS..Your sound problem could have a different root cause since the jumper for onboard sound is set for disable..Flashing the BIOS is done with the ASUS flash utility, but I don't think there is the need for that at this time...How about if you physically remove that sound card, will windows boot up OK?? If so then go into device manager and you may find the conflict there>>

[ktkendall]

ReReading your original POST again, and thinking that the problem may not even be sound related.. Why do you think it is?? Has it been ever since you put the PCI add in sound card in there that the troubles started occuring??? If your not using RAID, you may want to disable RAID either in the bios or via the jumper. As Alfie said your board uses the jumper to disable sound so I don't think there is anything wrong with your BIOS or Motherboard at least not for now till we can narrow down root cause of trbl...

[mike breck]

What BIOS revision do you have at the moment? It may be that function was removed from that BIOS revision.

However, if you have jumpered the AUDIO_EN jumper to 2-3, then the onboard sound should be disabled anyway.

What does the Blue Screen of Death say?

If you decide to flash the BIOS, then the safest method is to use AFLASH from a floppy disk. There are problems with EZFlash if your BIOS is 1005 or less.

If your BIOS is 1005 or higher, you can use AFLASH or EZ-FLASH.

But again, I would recommend you use AFLASH.

[Gold_Disk]

The blue screen of death says something like DRIVER_NOT_LESS_OR_EQUAL TO

I do not get the chance to read much more before it reboots. The onboard PCI devices wasn't there before I changed the jumper to disbabled. Even when the jumper is set to disabled it still says its there in Windows. I have tried removing through windows then restarting but it just finds it again.

Windows boots fine without my add on sound card.

I have had this problem ever since I built the PC. I have re-installed XP but still the problem occours (but less frequent). What made me think it was sound related is another posting when someone is burning a DVD they get this and someone replied with this answer so I thought I would ask the experts! By the way I have a Pioneer A03 DVD burner.

I use RAID as I have my HDD there, a CDRW (master) and DVD (slave) on primary and on secondary I have my DVD burner. The drivers for the RAID are fully up to date.

How can I tell what BIOS revision I have?

Can I just say THANKYOU to everyone who has helped so far! This has driven me crazy for a few weeks now.

[ktkendall]

I still think your MOBO/BIOS is OK, it's probably just as mentioned above that in the board revision that you have they only have given the option to disable sound via the jumper.. I would start without the add in soundcard as you do seem to be correct there in that it is what is causing problem. If your disabling onboard sound via the jumper and it still loads though, then that does seem to be a motherboard problem that may need a replacement to resolve..When you disable the onboard sound via jumper and it still shows up, do you actually have sound??
If you've installed the Asus probe utility that comes with the board, it can show what bios and board versions you have, otherwise you just have to watch when it boots up right at the beginning and it shows up there too. I think entering the bios it also shows in there somewhere too..

[mike breck]

It sounds like a driver conflict to me. Have you uninstalled the CMedia (onboard sound) drivers from Add/Remove programs (PCI Audio Drivers and PCI Audio Applications) and Device Manager?

Also go to the C:\Windows\Inf folder and delete the CMedia .inf file, if it still exists. The INF folder is normally hidden so got to Explorer > Tools > Folder Options > View.
Then click the "Show Hidden Files and Folders" option.

The BIOS version is listed on the black screen when the system is booting. Press the Pause/Break key to stop the boot process so you can read the screen. When you've finished, hit Enter to restart the boot process.

I don't think the later BIOS revisions had the Onboard PCI Audio option. Seems a bit pointless to me anyway.


HTH

[ktkendall]

I coincide with Mike with my thoughts on your Problem Gold_Disk::
I think I would remove add on sound card for now, make absolutely sure onboard sound IS disabled, boot into safe mode, do all the removing of the onboard sound device, then shutdown, maybe even boot one more time and check to be sure all instances of that sound device are gone, then finally shutdown and add the card you want...

[TwoRails]

Did you read page 28 yet???? there are jumper settings listed to "disable onboard audio system...."

?????

[Gold_Disk]

I just took out the add on sound card and uninstalled the multimedia audio controller and restarted, it still found the Multimedia Audio Controller. I then uninstalled this and changed the jumper and restarted and it still found it.

BIOS REVISION 1011

BIOS EXTENSION v1.0A

Strange eh?

[mike breck]

With the PCI soundcard removed from the system, try uninstalling
all the sound drivers you can find in Device Manager and Add/Remove Programs.

Also make sure you delete that CMedia inf file, if present.

See if that helps.

[Gold_Disk]

Also there were no traces of that C Media or anything like it.

[ktkendall]

This may be similar to an issue I have found with WinXP.. I can actually set my ide drives to none on the configuration page of the BIOS and winXP still finds them and they are fully usable. It actually doesn't make any difference on my PC with Winxp loaded if I have my drives set to none or auto. Back when I had dual boot with Win98, I found that win98 couldn't load my spare HD and cdrw unless I did set them properly in the BIOS. I never have figured how or why this happens for me with Winxp..I actually had to disable the ide controller in my bios because I didn't want that spare HD showing up. Point being I wonder if either it is a similar issue or just a malfunctioning part of your motherboard that the disable sound isn't really disabling it...

[mike breck]

Also there were no traces of that C Media or anything like it.

So that means the onboard sound drivers are uninstalled.

What brand and model of PCI Soundcard are you trying to install?

What is the current situation:

are you with or without sound

are you still getting a bluesreen message when Windows is loading

have you installed the PCI Soundcard and drivers

[Gold_Disk]

Originally posted by mike breck
So that means the onboard sound drivers are uninstalled. - YES

What brand and model of PCI Soundcard are you trying to install?

HERCULES GAMESURROUND FORTISIMMO II

What is the current situation:

are you with or without sound

WITHOUT SOUND UNLESS THE ABOVE IS PLUGGED IN

are you still getting a bluesreen message when Windows is loading

THE BLUE SCREEN ISN'T WHEN LOADING IT JUST CRASHES SOME TIMES AND GIVES A BLUE SCREEN AND THEN RESTARTS VERY QUICKLY

have you installed the PCI Soundcard and drivers

I DID BUT NOW I HAVE REMOVED THEM.

MY ANSWERS IN CAPITALS.

[morriswindgate]

HERCULES GAMESURROUND FORTISIMMO II - This sound card is a real pain in the butt with XP even with the xp drivers. It tends to load multiple drivers of the same.
Your problem isn't the on-board sound, it's this card. It's strange because the Muse and the Game Theater do not have these problems. I have tried a couple of these cards on XP and neither would install correctly or they cause problems with other software.

[Gold_Disk]

Really? Even without this card in it still loads the on board sound though?

Well I might just have to stick with on board sound and take thisd out completely. Will I notice a big decrease in sound? I listen to all my music through my PC connected to my Hi-Fi seperates and want the best quality I can afford.

[morriswindgate]

The on-board sounds fine but sometimes you can get some suttering when the PC is really loaded.
I know it seems wierd that the on-board trys to load even though it was disabled, but it is just the Herc card and they have nothing on their site to help it. Even the XP drivers for the card on their site don't seem to install correctly.
A card that I am using now that sounds really easy, installs with no problem, and even comes with a remote that can control music and other things is the Abit AU10 and it only goes for $24.99.

http://www.excaliberpc.com/product_info1.php?cPath=156_160&products_id=707

[Gold_Disk]

That looks like a good card, I am based in the UK though so I will have to see if anyone is selling it over here. Remote sounds really good!

If I do get a new card what should I do about the on board sound?

[morriswindgate]

Once you get rid of the hardware incompatability, the onboard will be disabled and the problem will go away.
If you had of posted the sound card name we wouldn't have two pages of posts, but the first time I had this problem there were four duplicate entries for each driver that was installed.
Again the Hercules MUSE series sound cards install like a breeze.

[Gold_Disk]

Sorry, but at the moment the Hercules has gone and every trace of it but I still can not disable the on board sound?

[morriswindgate]

Do you have a Fax/Voice Modem installed in this computer? I am getting the feeling that it isn't the on-board sound that you are seeing, but possibly a Voice modem device or you have an IRQ conflict between the cards. So list the cards you have installed starting with the Video card in the AGP slot, then list the PCI slots using 1 as the one below the video card and going down.
So list them like this

AGP - GForce xxxx video card
PCI1 - Empty
PCI2 - NIC
PCI3 - Blank

[Gold_Disk]

AGP - GForce 2 MMX 400

All the PCI solts are empty. I have none of the cards that came with the motherboard plugged in either (USB 2, Game Port Firewire).

[morriswindgate]

What Operating System are you using?

[morriswindgate]

I am going to be going home in a little bit so I am going to assume that you are using XP.
With XP it is a good ideal to install all of the cards, USB ports, drives, and Firewire ports before you install the operating system. This only holds true with XP. Then as you install XP it will install any drivers for the hardware you have and will prompt for hardware that it doesn't have drivers for. When the installation is finished then you can update the drivers and load other software.
So it may be that you need to wipe the OS off the hard disk and start from that point.

[Gold_Disk]

I've just done that a few days ago. It has not got any of these cards installed and never has though so it shouldn't matter should it?

Its just blue screened again!

Yes I am using XP.

[morriswindgate]

If you go ahead and put everything in it might straighten itself out, If it doe not then you need to contact ASUS Techabout solutions or an RMA. Because just about everything that can be suggested has been suggested. Remember hardware is sometimes faulty out of the box.

[Gold_Disk]

Yeah you might be right, could it be the RAM?

[morriswindgate]

NO, not Ram, this would have to be a physical failure of the board.

[Gold_Disk]

Right OK thanks m8, I wll get in touch with ASUS then and see what they say.

[mike breck]

It may be informative to see what the Blue Screen actually says.

Whenever XP encounters a Stop Error (the kind that used to produce the blue screen of death in Win9x), the system automatically reboots.

The could be almost anything, including incompatible software, an out-of-date BIOS, or outdated drivers for computer components such as video cards, CD-RW drives, printers, or scanners.

However, the only way to hopefully identify the problem for certain, is to disable the automatic Restart and actually see what the BSOD says.

To do this

Start > Control Panel > Settings > System (in the Classic-style

Start menu, Control Panel is under Settings).

Click Advanced > System And Recovery > Settings.

In the System Failure section, clear the Automatically Restart

check box, then click OK.

Now instead of rebooting, you will get get a BSOD which will give you a message which should identify the problem.

Just press Reset to get out of the BSOD.

HTH

[ktkendall]

Originally posted by TwoRails
Did you read page 28 yet???? there are jumper settings listed to "disable onboard audio system...."

?????
Did you check deeper into what was said here. almost sounds like TwoRails found that you are not completely disabling that onboard audio.. He did post what the blue screen is reading earlier, And it is a driver mismatch, and it is only when he tries to put that PCI sound card in that it does it, and it really does seem like no matter what he tries he can not get that onboard audio to go completely away...

[mike breck]

?????

Yes, I did read the post. In fact, I stated earlier that the jumper on the motherboard that disables the onboard sound is the AUDIO_EN jumper.

DRIVER_NOT_LESS_OR_EQUAL TO

As the PC is rebooting so quickly, there may more to this Stop Error which identifies the driver. It does not harm to double-check and see what exactly the error says.

[TwoRails]

Originally posted by Gold_Disk
Sorry, but at the moment the Hercules has gone and every trace of it but I still can not disable the on board sound? mike breck, I think it was more directed to this above post... Unless I missed it, I didn't notice where setting the jumpers was ever done.

TwoRails

[mike breck]

You're right TwoRails - I didn't post the info on the AUDIO_EN jumper. I must have put it in another post concerning the A7V333.

My apologies ktkendall. I'm full of the flu at the moment and misread what you were saying. My brain is not working well. I actually "believed" I had posted the AUDIO_EN jumper in this thread. Sheesh!

Apologies to everyone.

BTW I finally got a chance to check the boy's A7V333 upstairs. It has the 1005 BIOS revision it came with and it has no "Onboard PCI Audio PCI Devices Control" or "Onboard PCI Audio" sections in CMOS Setup.

So, that option not being available, seems to be normal, and/or perhaps is present on other BIOS revisions - or was removed altogether.

What BIOS revision (if you've still got the A7V333) do you have TwoRails?

So disabling the onboard sound rests solely with disabling the AUDIO_EN jumper and uninstalling the drivers.

You might want to try another jumper cap on the AUDIO_EN jumper, in case the jumper cap is faulty and not shorting the 2-3 pins as it should.

Assuming it is the onboard sound not disabling, that is causing
the problem.

HTH

[TwoRails]

No need to apologize, mike breck! I've done a lot worse than that!!! Sorry to hear you're not feeling well.... Have some chicken soup! :D

TwoRails

[mike breck]

Thanks Tworails.

I was hoping Dr. Z would send me a horse pill to end all my suffering.

However, his consultation fees have gone up considerably since he became a Moderator.

:D

[TwoRails]

Well, speaking of pills, Like I've always said, it's a hard pill to swallow, I think I'll chew it first! :D LOL

What are his rates, anyway?? :D

TwoRails

[ktkendall]

That's OK Mike, I was not directing my post at you, but to Gold_Disk as far as checking deeper into that Jumper setting, My fault for not being clearer to whom I wass actually addressing...

[mike breck]

No problem kt - my fault entirely.

As for Dr. Z's rates - I've heard two chickens and a doughnut, don't cut it anymore.

And he's stopped advising on baldness and prostate troubles.

:D

[ktkendall]

Boy, We've really strayed away from his original problem.> Hey Gold_Disk,, Any luck yet actually disabling that onboard sound>>

[TwoRails]

Good point, ktkendall.

Gold_Disk ???