What the?!? Cursor does not display + Qttask error!

[progex]

I have a WinME machine that was working fine until one day.

I booted up the PC and I could see no cursor on the screen (I tried a different mouse, same ordeal).

Also, when the desktop is loading, an error occurs:

"Qttask has caused an error in KERNEL32.DLL. Qttask will now close"

However, since I can't use the mouse, I can't figure out what's wrong.

Anyone know how to fix this?

[andyms18a]

qttask is a apple quik time tray icon try booting to safe mode run msconfig and on the startup tab remove the tick from qttask hit apply and reboot

[progex]

Originally posted by andyms18a
qttask is a apple quik time tray icon try booting to safe mode run msconfig and on the startup tab remove the tick from qttask hit apply and reboot

Sounds like a good idea... I can get it so that the QuickTime Task is highlighted in msconfig, but I can't uncheck it (at least I don't know how with a keyboard).

Remember, my cursor doesn't work.

[GaryRouth]

When the QuickTime Task is highlighted, try pressing the spacebar, or if that doesn't do it - try using the side pointing arrows (left or right). It's been a while, let me know if neither of those work. . . Gary

[. . . and if you can get into Safe Mode OK, you could also try using System Restore to load a restore point from before the mousy qtask tangle. . . not sure how easy that is to do using just a keyboard, since I don't see WinMe much]

[progex]

Thanks, I used the spacebar to uncheck Qttask and a few of some other unnecessary files.

However, I cannot choose a date on the calendar before my mouse incident with a keyboard.

Any other suggestions? Should I just reformat?

[andyms18a]

try a diffrent mouse eather a new ps2 or better yet a usb mouse as that dont nead the ps2 controler on the motherboard wich may be the problam

[GaryRouth]

If trying a different mouse doesn't help, and you can get back to that System Restore screen with the dates, see if pressing TAB gets you from date to date & lets you choose that way. I imagine once you've got a date highlighted, it's probably an Enter key that starts things going.

If it's a hardware problem, the System Restore won't fix it. But since you have the interesting qtask going on, I'm hoping it's just a software setting. Mice do go haywire (as well as the drivers) - if your mouse is a fancy one and has extra software loaded to support it, you other option would be to navigate to Add/Remove Programs & uninstall the current mouse driver, and try the generic Windows mouse driver.

Time will tell!
. . . Gary