First time RMA-er...got a question.

[Preston]

I had a Netgear Router go bad on me, but the good news is that it was under warrenty, and they sent me a new one.

I also got what looks like a FedEx shipping label. It has a bar code on it, a place for me to fill out my address, and the "Ship To" address is already filled out.

I also got a piece fo paper with my RMA number on and instructions to return the old router within 10 days.

My question is: Am I safe to assume that this FedEx label is ready to go, and I just slap it on the box and find a FedEx drop off location? It this how it usually works?

[glc]

Yep. Put the RMA number on the outside of the box with a Sharpie.

[mbossman2]

Originally posted by glc
Yep. Put the RMA number on the outside of the box with a Sharpie.

on everyside in the biggest most clearly written numbers/letters that you can get away with. then follow up with them via letter about 2 weeks after you sent the package.