Disable Game Device

[Gamerboy00]

Everytime I try installing my Turtle Beach Santa Cruz my computer starts downloading the drivers but freezes when it starts installing the Game Device drivers, so I need to disable them. This can be done from accessing my Santa Cruz Control Panel, but I can't get to the panel because my computer freezes when loading windows.

[wickedstyle]

Did you have a onboard sound at the time? If so try disabling those drivers from Safe mode. Also you can try putting the Turtle Beach on another PCI slot.

[Gamerboy00]

Thanks for the help wickestyle, I got the sound card working now, now my sound is working.