Windows Update

[SARGE]

One of my PCs won't work with "updates". It will access the site ok and after I select "scan for updates", it comes back and says it encountered an error and can't display the requested page. It's not the site because the other PCs access it fine.

[cuffs007]

gotta ask... are cookies enabled and such? or does that pc have high security?...

edit: maybe follow Reboots reply in http://forum.pcmech.com/showthread.php?s=&threadid=73353

[reboot]

For each error, there's a given code that get's spit out.
If you can't hit the "Get help online" and search for it, post it here, and I'll dig up the fix.

[SARGE]

It shows 0x800A138F. Did a search at MS support and found nothing. Did a Yahoo search and the error seems to apply to Win 2k users; I'm Win98se.

[andyms18a]

have a look at this http://briansbuzz.com/w/030605/

[GaryRouth]

Just to see, Sarge, does the same thing happen if you go to microsoft.com's home page first, and then go to Windows Update from their Support menu?
. . . Gary

[p.s. ... took a quick look around, and some of the things I saw were 1) renewing the Security certificate for that site 2) repair installs of IE [one fellow recommended doing this from Safe Mode] 3) virus check time. ] Hope it's not # 3 !

[reboot]

Problem Description:
The error 0x800A138F is displayed when scanning for updates, but the Windows Update.log file will show error 0x800C0008.


Resolutions:
This is a generic error number which indicates a problem with the SSL connection with our server.

Some customers have resolved this issue by disabling or uninstalling internet acceleration software.
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Suggestion 2
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The error may occur because the language-setting in Internet Explorer is missing. To add a language, in Internet Explorer, select Tools-->Internet Options, and click the "Languages" button. Add a language to the list if empty.
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Suggestion 3
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Check the system time. SSL will not function if the system time is more than 100 days off.
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Suggestion 4
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Please uncheck "Check for server certificate revocation":

1. Open Internet Explorer
2. Click on Tools
3. Click on Internet Option from the drop down menu
4. Click on the Advanced tab
5. Scroll down to the Security Section
6. Unselect "Check for server certificate revocation"
7. Reboot the machine
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Suggestion 5
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One customer performed an MSN Messenger update, which fixed his 0x800c0008 Windows Update issue as well. Correlation not yet determined but an avenue to check if you have MSN Messenger installed.
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[SARGE]

Originally posted by reboot

Suggestion 2
============
The error may occur because the language-setting in Internet Explorer is missing. To add a language, in Internet Explorer, select Tools-->Internet Options, and click the "Languages" button. Add a language to the list if empty.
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BINGO . That did it. Always worked before so obviously something removed "English". Thanks :)