Sound Blaster Audigy 2 drivers refuse to install

[evd]

My system:

Intel Pentium 4 2.4GHz 800MHz FSB
Gigabyte 8IPE1000Pro (rev1) mobo
Creative Labs Sound Blaster Audigy 2 sound card
Windows XP Pro (SP1)

Right now the sound card shows up as two separate objects in System->Hardware->Device Manager:

?/! Multimedia Audio Controller
PCI Slot 4 (PCI bus 2, device 1, function 0)
?/! PCI Input Device
PCI Slot 4 (PCI bus 2, device 1, function 1)

The card was OEM and came w/o a drivers CD. When I go to Creative Labs' webiste to get the drivers, I get one option for this card/OS combination: AUD2DRVLB030425.exe - which, after running, says this:

"Setup could not find any previous version of Sound Blaster Audigy 2 WDM Drivers installed. Setup will now exit."

I'll try calling Creative Labs on Monday but from what I've heard about their customer service I'm not holding out too much hope. Does anybody know how to handle this?

Thanks!

[reboot]

In device mangler, select the Multimedia Audio Controller, right click, select properties. On the driver tab, update driver, install it as a Creative Labs SoundBlaster Live! card, using the built in drivers.
After the restart, run the file you downloaded (AUD2DRVLB030425.exe), which will then update everything to the Audigy 2.
I just did this yesterday on a customer's system, works a treat, and the unknown PCI input device will disappear too :)

[evd]

Thanks, it worked!!...but with some caveats...

1) The card shows up as SB Audigy, not Audigy 2 (maybe it's supposed to...)

2) During the install, it could not find (and skipped copying) a file called "default.ecw" What does it do and where can I get a working version?

Thanks again!

[reboot]

Go back to Creative, and make sure you get the right Audigy package for the Audigy 2.
If I remember right, it doesn't specify a "2" anywhere in the driver package anyhow, so this probably isn't a problem.
.ecw files are the midi bits. Check again. It worked perfectly on the three I have done in the past 2 days now. Could be just a corrupt download.