the sims deluxe edition help

[newtroncv]

i jus bought this game and when i go to install it it always stops at 24 percent and when i close it this message pops up
an error occured while launching the setup
the remote procedure call failed

help
thank u

[DragonNOA1]

You have any other computer problems? Like in device manager? Do u have a version of the Sims game already installed?