DSL and a Wireless Router Questions.

[morriswindgate]

Recently a friend asked me to help him hook-up a Netgear Wireless Router on his SBC DSL line. Peace of cake, figure 10 to 15 minutes and out of there.
Well I was wrong. When I got there I disabled the Auto start of the SBC Connection Manager as per the Netgear manual and followed the setup (I also have the same Router on my Roadrunner setup at home). I could not address the router from the computer, so I went over to the second computer that was using the Wireless adapter and was able to address the router and get it connected. Returned to the other computer and could not get on the internet and still no ability to address the router.
My next step was to uninstall the SBC Connection software and manually configure the WIndows XP Home PPPoE in accordance with the SBC setup instructions. No luck here as not only could I still not address the router, but also could not even connect to the internet through the DSL router.
Then I disabled the NIC on the computer and tried my wireless adapter on the computer, still I could not address the router.
I then deleted a previous dial-up connection for AOL and tried both the Wireless Adapter and the NIC. Still no luck.
Finally I reinstalled the SBC Connection Manage and told them to call SBC support. The one computer will still get to the internet through the DSL Modem and the second computer will connect via the wireless with the router plugged in.
This really stumped me, since most of the Router installs I have done only required me to address the router from one of the computers to get all of them working.
The other question that gets me is, what is wrong in the SBC PPPoE setup for windows XP, I have tried it on several machines and not one time has it worked correctly.

[glc]

You have to disable/uninstall the connection manager and PPPoE, and set up the local area connection for straight TCP/IP with DHCP, no other protocols. Then you can address the router and do ITS PPPoE setup. The router does the PPPoE login and the connection manager WILL get in its way.

[morriswindgate]

Thanks GLC, I knew I needed to do something, but I could not see the forest for the trees and the rugrats were keeping me from thinking straight.
Can you explain to me why the manual PPPoE configuration never works. This is the setup according to SBC.

http://public.pacbell.net/dsl/winxp/index.html

[glc]

Again, the connection manager may be getting in the way. That looks fine, it's possible the domain is incorrect, all new accounts are @sbcglobal.net and not Pacbell. You can't set up a new account with simple PPPoE, you have to use the godawful software or use the secure website from another connection.

[bigpuma]

Originally posted by glc
Again, the connection manager may be getting in the way. That looks fine, it's possible the domain is incorrect, all new accounts are @sbcglobal.net and not Pacbell. You can't set up a new account with simple PPPoE, you have to use the godawful software or use the secure website from another connection.

Actually if he had a previous pacbell dial-up account his username would be username@pacbell.net then the password. That is how mine worked when I switched to SBC Yahoo DSL. I was able to keep my email address.

If you are connecting through a router you shouldn't need to set up PPoE on XP. just set up the router with the username and password and the PPoE protocol. If you don't have a router I would get one and uninstall all of the SBC software and just use the router set up.